Support Portal
Seek post-installation help

Our support team is happy to help with your queries. Choose from a variety of support options to solve generic and advanced issues. For further help, scroll down to check out more options.


This portal provides you with instant access to the latest versions of all Hexagon Geospatial product documentation. Content is updated regularly, so check here for the most up-to-date information. 



Gain, exchange, and share knowledge, or discuss topics with other Hexagon Geospatial Product pioneers and experts to get the most out of your purchase. 


Customers with Software Maintenance Contract

Get support from our technical experts. We will help you resolve your technical queries directly, or work with Hexagon Geospatial support teams as required. Since 19 November 2016, Imagem has introduced an online support portal, allowing you to register and follow your own support requests. 

Portal  Request Login  Download TeamViewer

Don't have a software maintenance contract? 

A software maintenance contract from Imagem ensures you're never left to fend for yourselves. Our support team helps you resolve issues on high priority. Contact us today if you'd like to discuss a maintenance contract. 

Discuss Your Options