Data-driven decision making with citizen participation

Tax-paying citizens expect the government to keep their neighbourhoods in a good state, and to achieve and maintain these expectations, municipalities rely on internal process and workflows. The Dutch government's 'digitalisation’ and ‘common ground’ initiatives further help in efficiently deploying funds and resources by zones and neighbourhoods. However, the real challenge for municipalities is not acting on these problems, rather receiving accurate and timely information. Why not share responsibility with the most valuable resources on the field – citizens? Your citizens can report common problems they face in their neighbourhoods on a real-time basis.

Litter on Streets

Dog Poop

Caterpillar Infestations

Speeding in Neighbourhoods

Social Disturbances

Parking Problems

Crime & Drugs

Defective Streetlights

Fireworks Nuisance

And More!

13.8

million people use smartphones

14%

lodge compaints in urban areas

Statistics from The Netherlands. Source: Statistica & RTL nieuws 

4

compaints recorded per minute

Did you know that citizens from Municipality Helmond used a crowdsourcing app to report fireworks nuisance during new year celebrations? 

HOW TO GET YOUR CITIZENS TO REPORT?

Many third-party apps are available in the market, but an app customised by municipalities themselves will yield the most accurate responses. Create your own app today, by making it accessible, easy, and safe for citizens to report incidents!



WHAT CAN YOU DO WITH CITIZEN COMPLAINTS?

Go beyond simply responding to citizen reports. Leverage the gathered data for deeper analysis. We can help you integrate citizen reports with location and other data sources to derive patterns, that will enable planned deployment of your funds and resources. Our interactive cloud-based dashboard fuses multi-source data with location to provide an accurate view of the situation on-ground. Make evidence-based decisions for to improve the liveability in your municipality.


KNOW YOUR MUNICIPALITY BETTER

Do you want to hear from your citizens about issues in their neighbourhoods? Why not turn this citizen data into valuable insights? We can show you how!